Do we deliver in your area?

How it works?

About Wedding Flowers Express

Along with the dress, the wedding bouquet is one of the most symbolic and treasured elements of the wedding day. Coupled with all wedding floral arrangements the actual Bridal bouquet will be at the forefront of all photos and will remain a lifelong keepsake. By selecting Wedding Flowers Express to make your floral arrangements, you choose the most trusted floral team in Australia, as collectively we have over 70 years of Floral experience who have made floral arrangements for thousands of weddings. With our Wedding Floral Team, we offer on trend specialist wedding bouquets at never seen before prices.
How does the Wedding Flowers Express process work?
When it comes to weddings, quality is paramount. To ensure the best quality, Wedding Flowers Express has developed a unique floral packaging and Coolflow System that is a game changer in the Australian market. This system allows your beautifully arranged flowers to be transported within non-spill water containers – all within a unique temperature controlled box. The box offers patented technology, designed to carefully cradle and protect every floral arrangement. The box that has been rigorously tested and refined ensures you receive your exquisite wedding flowers in the most pristine condition on your special day.
 
When it’s time to prepare your floral bouquets we have the flowers sent directly from the growers to our expert floral team to arrange. After being exquisitely and perfectly arranged in our Floral Studio, they are packaged in our unique temperature controlled and reinforced box that is express shipped to you the day prior to your wedding.

About Our Patented Coolflow Box

Wedding Flowers Express has developed a unique floral packaging and Coolflow System that is a game changer in the Australian market. This system allows your beautifully arranged flowers to be transported within non-spill water containers – all within a unique temperature controlled box. The box offers patented technology, designed to carefully cradle and protect every floral arrangement. The box offers patented technology, designed to carefully cradle and protect every floral arrangement. After rigorous testing, our integrated Coolflow system ensures you receive your exquisite wedding flowers in the most pristine condition on your special day.
 
Coolflow technology is the optimum in holistic floral transportation and storage, ensuring your quality flowers is safely maintained within the correct climate controlled temperatures during transit before arriving at your door. This portable floral storage system is the result of rigorous testing and prototype development with patented technology components to carefully cradle and protect every floral arrangement.
 
When it’s time to prepare your floral bouquets we have the flowers sent directly from the growers to our expert floral team to arrange. After being exquisitely and perfectly arranged, they are packaged in our unique temperature controlled and reinforced box that is shipped to you 1-2 days prior to your wedding.

 

Product Options

Can I come see the actual bouquets prior to delivery?
The philosophy behind Wedding Flowers Express is to have low overheads allowing outstanding value to be passed onto our customers. To do this we must trade solely as a online entity. As such we don’t have a retail shop front to showcase our product but we have real examples of our exquisite floral designs on our website. In addition, we do offer ‘sample bouquets’ at exceptionally low prices that can put any Brides mind at ease.
I want flowers not shown as part of the Wedding Flowers Express range, can this be achieved?
Most definitely, and we do all sorts of customised wedding flower product offerings. You just need to contact our Floral Consultant via email customercare@weddingflowersexpress.com.au  and they will call you back during normal working hours within 24 hours.
Can I make additional changes to the content of the package?
At Wedding Flowers Express we understand the importance of customising your flowers for your special day and if you have something different or unique that you would like that is outside our standard range of flowers, then please call our Wedding Floral Consultants  on 02 8778 5353 or email your enquiry to customercare@weddingflowersexpress.com.au and one of our Floral Consultants will call you back during within 24 hours during normal working days.
Can I order extra bridesmaids bouquets?
Yes, even though we have preconfigured wedding flower packages, you can order additional bouquets from our various ranges of your choice at an extra charge. We simply ask that you send us an email with your name, best contact number & date of wedding. We will have one of our Floral Consultants call you back within 24 hours during normal working days to discuss your requirements.
I need extra buttonhole and corsages, and what options do I have available to me for this?
Yes, even though we have preconfigured wedding flower packages, you can order additional buttonholes and corsages from our various ranges of your choice at an extra charge. We simply ask that you send us an email with your name, best contact number & date of wedding. We will have one of our Floral Consultants call you back within 24 hours during normal working days to discuss your requirements.
I don’t want a flower girl bouquet, can I upgrade to a Bridesmaid bouquet instead?
We want to accommodate all special customised requests where possible, and we simply ask that you send us an email with your name, best contact number & date of wedding. We will have one of our Floral Consultants call you back within 24 hours during normal working days to discuss your requirements.
How do I care for my flowers?
You must carefully read the Care Instructions that come inside your special box of flowers. In addition, you can download these Care Instructions from our website prior to delivery so you know exactly what is required. Click here to download.

Flower Care Instructions

How do I care for my flowers?
You must carefully read the Care Instructions that come inside your special box of flowers. In addition, you can download these Care Instructions from our website prior to delivery so you know exactly what is required. Click here to download.

Satisfaction Guarantee

We guarantee your flowers and their delivery. To ensure your satisfaction we have a back-up system in place. If you find that your flowers have been damaged in some way, we will personally deliver replacement flowers to you in time for your big day. We always follow up our deliveries with a phone call to check your flowers have been received and they are in pristine condition. But if you are not satisfied in any way then you need to call us as quickly as possible to provide a replacement. We also require you to send us digital photos or any concerns you may have so that we can better assess what may have happened to the flowers in transit or alert our growers accordingly.
Does Wedding Flowers Express have a satisfaction Guarantee?
Yes, we understand that when it comes to your wedding day, there can be no mishaps, only perfection. Therefore Wedding Flowers Express guarantees its products, its freshness and its delivery. If you are not happy or satisfied, we’ll immediately set it right.

Delivery

Currently we deliver to just over 70% of NSW metro population. Delivery is free, reliable same day delivery on all of our standard Bridal Package orders across the wider metro Sydney Region.
What are your delivery options?
We have standard same day delivery. We also offer Express Delivery which is a 2-3 hour service. The Express & VIP deliveries will incur an additional fee.
When do my wedding flowers arrive prior to my wedding day?
In the scenario that your wedding day is on a Saturday or Sunday, delivery of your wedding flowers will be collected from our studio on Friday AM and delivered the same day. The flowers must be signed for unless written authorisation to the contrary. The water vessels will just need to be topped up to ensure that the flowers have enough fresh water to keep the flowers in pristine condition. Our unique CoolFlow box technology is the optimum in holistic floral transportation and storage, ensuring your quality flowers is safely maintained within the correct climate controlled temperatures during transit before arriving at your door. This portable floral storage system is the result of rigorous testing and prototype development with patented technology components to carefully cradle and protect every floral arrangement.
Can I organise a small & specific delivery window?
Yes, you certainly can but a special Express or VIP delivery rate will apply depending on the delivery service required.
What happens if I accidentally supply the wrong address?
Please take upmost care to provide us with the correct and up to date address information. If an incorrect delivery address is provided, we take no responsibility. If we are unable to deliver to an incorrect delivery address, an additional delivery fee will be charged depending on the situation. We must always have a phone number we can contact you on.
I need my delivery late afternoon as we do not check in to the hotel until 3pm on Friday, Is that possible?
We can arrange to have the flowers delivered later in the afternoon but a special Express or VIP delivery rate will apply.
Can I arrange a split delivery? Have my bouquets delivered to one address & buttonholes etc delivered to another address?
Yes, we can certainly arrange a split delivery as long as the additional delivery costs are met. To get a quote on the additional costs, you just need to contact one of our floral consultants.

Ordering / Payment

When should I order my wedding flowers – how far in advance?
It is never too early to place your order. Ordering now means you lock in the low price see today even if your wedding is over a year away. Ordering now secures your flower availability and reserves your wedding date.
How do I place my order?
You can place your order directly at the Wedding Flowers Express website using the shopping cart facilities. All you need is a credit card or a PayPal account to secure your order.
What are the payment options for Wedding Flowers Express?
Full payment is required at time of purchase and Wedding Flowers Express accepts payment via any of the following credit cards:
  • MasterCard
  • American Express
  • Visa
We also accept payment through PayPal.
What currency are the prices on the Wedding Flowers Express website?
All prices listed on the Wedding Flowers Express website are quoted in Australian dollars and include GST.
Are Online Transactions Secure?
Wedding Flowers Express assures that all transactions conducted online are completely secure. Our website uses a system certified to encrypt all of your personal information. We use strong security measures to prevent loss, misuse and alteration of your information. If you are concerned about paying for your order over the internet, you can contact Wedding Flowers Express on 02 8778 5353 to pay over the phone.
How can the price be so reasonable?
The Wedding Flowers Express success is based upon the simple idea of supplying the freshest quality flowers, beautifully arranged and delivered in our exclusive integrated Coolflow box system. We source the flowers direct from the growers and supply immediately to you.  We also have our own flowers farms to supply the freshest quality flowers direct at the cheapest price imaginable. This savings made then allow you to spend your wedding budget in other areas.
Can I get a discount for ordering multiple bouquets?
Wedding Flowers Express offer the best value wedding flowers in the marketplace, all packaged in a unique “Never-seen-before” Cool flow system. The prices illustrated at our website are the absolute lowest price available.
How do I know you have not lost or forgotten my order?
We are in regular contact with each customer advising them as to the status of their order. In addition, our friendly floral team consultants make themselves available to answer your questions at any stage.

Cancellation And Product Change Policy

I ordered 4 bridesmaids but now I only need 3 can I get my money back (two days out from the wedding)?
The Wedding Flowers Express Cancellation policy allows you 100% of your money back, on orders cancelled 3 weeks or more, out from your wedding date. However, we allow a 50% money back on orders cancelled under the 3 week time frame of your wedding, as the flowers for that order would have been placed. For a Bride who wants to cancel a bouquet from her order within 3 weeks of her wedding will receive 50% back on the cost of that bouquet.
Can I get a full refund if I change my mind & do not require the flowers anymore?
A full refund can be processed if you cancel your order 3 weeks or greater from your wedding date. If you cancel your order under the 3 weeks prior to your wedding date then we can offer you 50% money back as the flower order has already been processed.

Do You Have A Question Not Listed?

If you have any questions, please e-mail or phone one of our Wedding Floral Consultants at:
Email: customercare@weddingflowersexpress.com.au
Phone: 02 8778 5353
ACCEPTED PAYMENT METHODS
American Express Visa Master Card

Not only is Wedding Flowers Express box 100% recyclable, but ethical sourcing also forms part of the corporate values & behaviours of Wedding Flowers Express.

  • Copyright © 2012 Wedding Flowers Express.